{"id":1754,"date":"2022-09-14T14:00:24","date_gmt":"2022-09-14T14:00:24","guid":{"rendered":"https:\/\/smartvokat.com\/?p=1754"},"modified":"2022-09-15T08:05:09","modified_gmt":"2022-09-15T08:05:09","slug":"smartvokat-workflows-for-first-monitoring-body-in-germany","status":"publish","type":"post","link":"https:\/\/smartvokat.com\/de\/2022\/09\/14\/smartvokat-workflows-for-first-monitoring-body-in-germany\/","title":{"rendered":"Deutschlands erste \u00dcberwachungsstelle nutzt smartvokat Workflows"},"content":{"rendered":"<p class=\"wp-block-paragraph\">TIGGES DCO GmbH, ein Beratungsunternehmen der TIGGES Gruppe, ist seit dem XY. September 2022 als erste unter der DSGVO akkreditierte \u00dcberwachungsstelle in Deutschland f\u00fcr den Verband \u201eDie Wirtschaftsauskunfteien e.V.\u201c t\u00e4tig. Neben der \u00dcberwachungst\u00e4tigkeit ist TIGGES DCO als Beschwerdestelle Anlaufpunkt f\u00fcr Beschwerden von betroffenen Personen zu den in den Verhaltensregeln getroffenen Vorgaben.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zur Erfassung und Bearbeitung dieser Beschwerden setzt TIGGES DCO auf smartvokat Workflows, eine Plattform f\u00fcr die flexible juristische Fallaufnahme und -bearbeitung (\u201eMatter Management\u201c) sowie Dokumentenmanagement. <em>smartvokat Workflows<\/em>, a platform for flexible legal case management and processing (&#8220;matter management&#8221;) as well as document management.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Julien Weiler, Gesch\u00e4ftsf\u00fchrer smartvokat GmbH, f\u00fchrt aus: \u201eAls junges Unternehmen freuen wir uns sehr \u00fcber das in uns gesetzte Vertrauen, TIGGES DCO bei diesem Leuchtturmprojekt mit unserer Plattform smartvokat Workflows und unserer Umsetzungskompetenz unterst\u00fctzen zu k\u00f6nnen.\u201c <em>smartvokat Workflows<\/em> platform and our implementation expertise.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Yvonne Quad, Gesch\u00e4ftsf\u00fchrerin TIGGES DCO GmbH, erg\u00e4nzt: \u201esmartvokat hat uns als Team mit seiner Erfahrung, Flexibilit\u00e4t und den Fokus auf \u201eUser Experience\u201c \u00fcberzeugt. Gerade beim Beschwerdemanagement gilt es, die Einreichung m\u00f6glichst einfach und intuitiv f\u00fcr den Beschwerdef\u00fchrer zu gestalten, durch Anwenderfreundlichkeit eine hohe Akzeptanz als Anlaufstelle f\u00fcr Beschwerden zu schaffen. Auch die \u201eUser Experience\u201c aus Sicht der TIGGES DCO-Fallbearbeiter war uns sehr wichtig.\u201c<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">TIGGES DCO nutzt folgende Funktionselemente von <em>smartvokat Workflows<\/em> insbesondere zur Dokumentation und Beschwerdebearbeitung:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Aufnahme der Beschwerden \u00fcber ein Webportal (\u201eIntake\u201c)<\/li><li>Beschwerdeverwaltung, einschlie\u00dflich Fristen, Korrespondenz, etc.<\/li><li>Aufgabenmanagement und -nachverfolgung<\/li><\/ul>\n\n\n\n<div style=\"height:52px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Hintergrund der \u00dcberwachungsstelle:<\/strong><br>Die EU-Datenschutzgrundverordnung erm\u00f6glicht es Berufs- und Interessensverb\u00e4nden, Vereinigungen u.a. sich Verhaltensregeln (auch Code of Conduct (CoC) genannt) zu geben \u2013 hierbei handelt es sich um ein nach wie vor noch nicht weit verbreitetes Instrument der Selbstregulierung. Verhaltensregeln sollen dabei prim\u00e4r den Umgang mit einzelnen Datenverarbeitungsbereichen erleichtern. Die Verb\u00e4nde \/ Institutionen haben die M\u00f6glichkeit sich selbst zu \u00fcberwachen oder diese \u00dcberwachungst\u00e4tigkeit einem externen Unternehmen zu \u00fcbergeben.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>TIGGES DCO nutzt smartvokat Workflows f\u00fcr Deutschlands erste unter der DSGVO akkreditierte \u00dcberwachungsstelle.<\/p>","protected":false},"author":3,"featured_media":1763,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31],"tags":[42,46,40],"class_list":["post-1754","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product","tag-association","tag-gdpr","tag-workflows"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>smartvokat Workflows for first Monitoring Body in Germany - smartvokat<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smartvokat.com\/de\/2022\/09\/14\/smartvokat-workflows-for-first-monitoring-body-in-germany\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"smartvokat Workflows for first Monitoring Body in Germany - 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